Coursera checkout
No Comments
Description of issue
At the Coursera checkout if you choose to pay by PayPal it is very confusing. If you click on the big 'Pay Now' button an error message comes up saying the fields have not been filled in.
However there are no more fields to fill in - eventually I realised you have to click on the PayPal checkout button, not the pay now button
Link: https://www.coursera.org
Issues found:
Understanding
- Clean & Functional Design
Feedback
- Show Status
- Prevent Errors
- Support Error Recovery
- Provide Help
Resolution:
Coursera checkout
