SCCU money transfer

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Description of issue

When paying a new account there are a few easy issues to resolve:

1. The payment reference field is a little unclear
2. Feilds that are not needed are confusing
3. Things are not given enough room
4. The font size of 8px and 1px padding is way too small for most humans!


Link: https://www.sccu.com.au/

Issues found:

Understanding

  • Clean & Functional Design

Feedback

  • Prevent Errors

Resolution:

1. Change "Reference (to Appear on Statement)" to "Your Reference"
2. Fade out the Select account option if it is unselected
3. Put in some space between Select account and Pay new account
4. Change the field font size to around 15px and add some padding

I could you a mockup one day...

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